Why aren't my shipping rates showing up in checkout?

NinjaUrban · ‎03-13-2021

Hello. My shipping rates price does not work in checkout. Everything is set up correctly. Whats wrong?

Trevor · ‎03-17-2021

The inventory of your products - Are they set to Pillowprofits or a different location? - Your screenshots would indicate you have two locations setup. If the products are at the wrong location, rates will not appear.

If they are at the wrong location, then you can easily move them to the Pillow Profits location or create shipping rates for your secondary location to resolve this issue.

Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Trevor · ‎03-17-2021

@NinjaUrban

The inventory of your products - Are they set to Pillowprofits or a different location? - Your screenshots would indicate you have two locations setup. If the products are at the wrong location, rates will not appear.

If they are at the wrong location, then you can easily move them to the Pillow Profits location or create shipping rates for your secondary location to resolve this issue.

Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

NinjaUrban · ‎03-18-2021

Thanks Peter.

Why aren't my shipping rates showing up in checkout?

Why aren't my shipping rates showing up in checkout?

Community Blog Articles