Why aren't shipping rates appearing at checkout?

Why aren't shipping rates appearing at checkout?

brenbraun1966
Visitor
3 0 0

Hi, I'm still in the free trial for a couple days so I dont know if this is affecting it. 

I offer a flat rate to Canada and USA of $10. I added a product to my cart but the shipping never shows up at all, just the item cost and the taxes. 

What am I doing wrong? 

I'm using the General Rates section since I don't need any parameters for the shipping costs, just keeping it real simple. 

Replies 4 (4)

DelightCart
Shopify Partner
1271 84 158

@brenbraun1966 May this help you. Click Here

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brenbraun1966
Visitor
3 0 0

Thanks, I did read that, it looks like it's set up correctly although it's hard to tell, it's very complicated vs what I'm used to with Etsy. 

brenbraun1966
Visitor
3 0 0

Ended up with a customer service chat, determined that for some reason, all my products weren't marked as needing shipping so had to do that.

Anindita
Shopify Partner
675 34 96

Hi @brenbraun1966 

 

You can set up your store during the free trial, but you need to choose a monthly plan before you start selling your products or services. 

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping