Why can't I find a payment method with paypal?

p2klifestyle
Visitor
2 0 0

Why can't I find a payment method with paypal?

Replies 4 (4)

DelightCart
Shopify Partner
1238 82 157

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Victoria
Shopify Staff
2093 148 247

Hi, @p2klifestyle.

 

Thanks for reaching out and sharing your question with the Shopify Community!

 

To gather a bit more insight here, could you advise if you're unable to see PayPal Express Checkout within your Shopify admin, Settings > Payments section?  

 

Shopify will create a PayPal Express Checkout account using the email address you used to sign into your store. If you've already created a PayPal account with that email address, then you'll receive payments from orders made with PayPal right away. 

 

If you're in the process of setting up your PayPal account, please see our set up PayPal on your store resource for the step-by-step process. 

 

Feel free to thread any additional questions you may have here! I'd also love to hear more about your online business. If you'd like us to provide tailored feedback for your store, you can share your store URL here if you'd like.

Victoria | Shopify 
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sam567
Visitor
1 0 0

Couldnt find  PayPal Express Checkout within my Shopify admin, Settings > Payments section

Victoria
Shopify Staff
2093 148 247

Hi there, @sam567.

 

Welcome to the Shopify Community and thanks for joining the thread.

 

There may be a few possibilities why you're not able to see PayPal Express Checkout as an option in your Payments section. 

 

You may be based in a country/region where PayPal is not supported. You can use our Online Payment Gateway resource to search by country/region to see which payment providers are available to you. 

 

Here are some additional reasons why PayPal may not be visible in this section:

 

  • You haven't set up a PayPal account. In order to use PayPal as a payment method for your store, you need to have a PayPal account. If you haven't set up an account yet, you won't be able to find PayPal as an option.

  • You have a region-specific PayPal account. PayPal may not be available in all regions or countries. If you have a region-specific PayPal account, it may not be available in your store's region.

 

Let us know if these suggestions helped!

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog