Why can't I remove a package from shipping settings?

Why can't I remove a package from shipping settings?

PureSoaps
Tourist
7 0 1

I was playing around in the shipping settings and added a package that I don't intend on using.

But now I'm unable to edit or delete that package in any way. If I add a 2nd package I can edit or delete that one, but not the first.

How do I delete this package? I don't plan on using medium flat rate boxes.



 

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EDIT: SOLVED

I had to add another package and set that one to calculate shipping rates at checkout. Then it let me edit the first one.

Replies 3 (3)

Sophia
Shopify Staff (Retired)
1786 118 238

Hey, @PureSoaps.

 

I'm glad to hear that you were able to sort this out. Thank you so much for sharing the solution! I'm sure this will be helpful to anyone else coming across the post who was wondering the same thing.

 

How's everything else going with the store setup so far? Let me know if there's anything else you need a hand with.

Sophia | Social Care @ Shopify 
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gg360
Visitor
1 0 0

What does it mean when it says "calculate shipping rates at checkout?"

 

Sophia
Shopify Staff (Retired)
1786 118 238

@gg360 wrote:

What does it mean when it says "calculate shipping rates at checkout?"

 


Hi, @gg360!

 

Are you referring to the message that appears under the default saved package ("This package is used to calculate shipping rates at checkout")?

 

The default package is used to determine the shipping rate to charge to your customers during checkout when using weight-based or carrier-calculated rates. Essentially, the package dimensions factor into the cost of shipping.

Sophia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog