Why can't I send products to certain addresses in my online store?

Dstokes10
Visitor
1 0 0

I cant seem to be able to send Products to certain address

Reply 1 (1)

Maz
Shopify Staff
1203 129 183

Hey, @Dstokes10!

 

Thanks for reaching out here.

 

Are you seeing any error messages when trying to process this address? If, so please send a screenshot of the error.

 

Are you using test mode by any chance?

 

It is always good to check that your shipping rates and regions are set up correctly as mentioned here in our help center doc. Any additional information you can provide would be helpful!

 

 

 

Maz | Social Care @ Shopify 
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