Why can't my order be shipped to the entered address?

Why can't my order be shipped to the entered address?

92bricks
Visitor
1 0 0

This order can’t be shipped to the address you entered. Review your address to ensure that all fields have been entered correctly and try again.

Reply 1 (1)

AvadaCommerce
Shopify Partner
3879 840 1003

Hi @92bricks,

 

I came across this thread that might be helpful for you. Double-check the followings:

- Make sure you do have shipping rates configured for the country/location of the shipping address you are testing. The shipping rates can be found in Settings > Shipping in your Shopify admin.

- Check that all shipping locations are enabled (can be found on the bottom of the shipping rates page) 

- Make sure your products are not marked as "no shipping required" in their product details. You can quickly double-check this by using the Bulk Editor

- Also in the Bulk Editor, make sure that your item weights are correct. It is common to see weights that are supposed to be grams be in kilograms instead, making it ineligible for the available shipping. 

- Make sure you have a default package configured to calculate your shipping rates.

- If you have more than one shipping profile, make sure that they have matching shipping rates.

 

I hope it helps.

banned