Accepting credit cards, warehouses, and shipping and fulfilling orders
Hi - We have two issues with our checkout. Our shop is optync.com
Express checkout
Our express checkout options have disappeared from the checkout.
We just moved to a new theme - Impulse - not sure if this happened when we did that, or more recently.
Drawer style cart
The draw cart does not work if you hit the add to cart button - that takes you straight to a cart page.
The draw cart does open when you select the top right hand navigation shopping cart icon.
Oddly the express checkout buttons are on the drawer cart.
Any assistance would be greatly appreciated!
Thank you!
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This is an accepted solution.
Hello @catel!
I was having a look around, and I see exactly what you mean - the Express options did appear on the drawer cart, but they're not visible anywhere else.
It might be something specific to the Impulse theme - I suggest you first have a look around the theme editor and checkout the Theme settings seen on the bottom left corner when you're customizing your theme. There, you might see something that could help you change this, in the form of a checkbox (usually) that would say Show dynamic cart buttons.
However, if you're unable to find it there, you might need to get in touch with the developers of the Impulse theme directly. I had a look at their listing on our theme store, and I found that you can get support on their developer website here. I would recommend doing the same for the cart page issue if you're unable to find it in the settings I mentioned above!
Lastly, great job on your store! I know it can be challenging to switch themes, but it looks like your transition was smooth. One thing I noticed is that you still have a Powered by Shopify line of text at the bottom in the footer. Removing it would really compliment the overall professional look of your store, so if you would like to do that, I have the steps for you here.
Lana | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
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This is an accepted solution.
Hello @catel!
I was having a look around, and I see exactly what you mean - the Express options did appear on the drawer cart, but they're not visible anywhere else.
It might be something specific to the Impulse theme - I suggest you first have a look around the theme editor and checkout the Theme settings seen on the bottom left corner when you're customizing your theme. There, you might see something that could help you change this, in the form of a checkbox (usually) that would say Show dynamic cart buttons.
However, if you're unable to find it there, you might need to get in touch with the developers of the Impulse theme directly. I had a look at their listing on our theme store, and I found that you can get support on their developer website here. I would recommend doing the same for the cart page issue if you're unable to find it in the settings I mentioned above!
Lastly, great job on your store! I know it can be challenging to switch themes, but it looks like your transition was smooth. One thing I noticed is that you still have a Powered by Shopify line of text at the bottom in the footer. Removing it would really compliment the overall professional look of your store, so if you would like to do that, I have the steps for you here.
Lana | Social Care @ Shopify
-Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Thanks Lana. That is super helpful! I’ll try those things and see how I go 🙂
Thanks Lana - yes in the Impulse theme if you 'enable additional checkout buttons' in the theme settings under cart they won't appear in checkout. It does actually have a note that they can only appear in one or the other - I however didn't fully understood what this note meant, or the implications. So amateur error on my part. Thank you, and have a great day.
I am glad to hear that this worked for you! Perhaps you might be able to find the setting to fix the issue with the the cart page opening instead of the cart drawer as you mentioned, - there may be a section titled Cart in the theme settings - or again, you could mention it to the developers!
Lana | Social Care @ Shopify
-Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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