Why did my online store deactivate during payment?

GioGird · ‎02-05-2022

When paying, the store was deactivated.

Giogird

Summer · ‎02-05-2022

Hey, @GioGird! Welcome to Shopify Community!

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify
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Why did my online store deactivate during payment?

Why did my online store deactivate during payment?

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