Why do my payouts keep failing despite correct bank details?

[RobertoVasques]

hello my payouts keep failing bank details are wrong its been over 6 days of it failing I have to fulfil my order 5000+ needs to be in my account I out the right bank details the support is absolutely useless and wont help me

[Daniel]

Hi there, Roberto! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

Thank you for the information you included in this inquiry. I definitely feel and hear your frustrations regarding this matter however such inquiries always need to be redirected to our live support team since such information is not available in social channels as well as in the Community. 

Are you able to tell me more about your interaction so far with our live team? You mentioned bank details are inaccurate which obviously needs to be corrected to resolve this. The more we hear about what exactly is going on as well as your current communications with our team, we can get a better idea on what is happening and assist accordingly from there. 

I have also found this help document regarding failed payouts for your reference. 

I look forward to hearing more from you about this matter. Any and every detail that you can share will be much appreciated.