Why does Apple Pay not appear on all my products?

[PaddyRose]

Hi, 

Some of my products have Apple Pay and some don’t. Does anybody know why. I’m very confused. 
my site is www.PaddyRose.com I have Horseshoe products. Some have pay now with Apple Pay and others just say buy it now. 
I want them all to have Apple Pay. 
hope you can help. 
🤗

[Moira]

Hey, @PaddyRose!
 
If you've got Apply Pay checked off under Settings > Payments in your Shopify Payments options, it is switched on. However, the option only appears on devices that have Apple Pay enabled. This means that if you're accessing the website from a desktop, it may not appear unless you're using Safari on a Mac. The same goes for all of the dynamic checkout options. Many Apple mobile devices will not display Google Pay as an option for this reason. Have you been able to test your checkout on mobile?

This is a good thing to keep in mind when building and marketing your store. Who is your target audience and how will they be accessing your site? Are they more likely to visit on mobile or desktop? Is your store optimized for both?

I also wanted to share this link to our help center with you. It has more information on how Apply Pay works with Shopify. I hope this helps to explain why the payment option isn't always appearing.

Otherwise, how is the rest of your store coming along? As you continue to customize and further develop your store, have you looked at ways you can also optimize your product page for increased sales? We have a fantastic blog post here that provides some top tips! Your brand is important everywhere, from social media images to your post-sale emails, but it’s especially important on your product pages.

If you have any questions please feel free to thread those below!

[PaddyRose]

• Wow Moira, thank you for such a great reply. I have the apple at on my phone and when I look at the website from my device, some products have Apple Pay and some don’t. So I’m doing it all from one device, my iPhone. 
  
  
• thanks for the link, I’m going to have a look now. 

[PaddyRose]

Hi Moira,

I have been through my settings, some products have a Apple Pay and some don’t offer that payment option. I’ve tried from another iPhone device and it’s not available even those the device has Apple Pay. 

im not getting any sales at all and I’m wondering if this is why ?

[Moira]

Hey @PaddyRose!

Do you mind sharing 2 products as an example (one with Apple Pay and one without)?

From my Google desktop browser, I am able to see these two options on each of your products. Once I head to the checkout I am then able to process my order through Google Pay:

As I am currently using Google Chrome, I am given the Google Pay option but when I use the Safari Browser I have the Apple Pay option:

 

Are you able to see the Apple Pay option once you head to your checkout or are you not seeing this option anywhere? It's important to note you must be operating on a Safari browser to see Apple Pay as Safari is the web browser developed by Apple.