Why does Apple Pay work but not credit cards in my store?

Why does Apple Pay work but not credit cards in my store?

ehrenmuhammad
Shopify Partner
1 0 0

I am working on a store and the test order for Apple Pay was successful but every time I try to order with credit cards the transaction doesn't go through. I tested the same cards on my other stores and the orders were successful. Is there a reason why Apple Pay can successfully complete an order but Credit Cards cannot?

Reply 1 (1)

Daniel
Shopify Staff (Retired)
1122 79 174

Hi there, @ehrenmuhammad

 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

 

With regards to your inquiry, are you able to share more on the issues you are facing when making this test order? Any information that you can share will help us understand your situation better and be able to assist accordingly moving forward. 

 

In the meantime however, I have attached this help document that walks you through making a test transaction to test your checkout. Please use this as a reference regarding this matter. 

 

I am looking forward to hearing more from you. 

To learn more visit the Shopify Help Center or the Community Blog.