Why does my checkout page redirect back to the cart?

isleny379
Visitor
1 0 0

Hi, i need some assistancce on my chechout page because i cant click on the checkout page and when i do it send me back to cart

Replies 2 (2)

Dan-From-Ryviu
Shopify Partner
7726 1502 1510

Hi @isleny379 

Could you share your store URL to check? 

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Victoria
Shopify Staff
2145 150 252

Hi, @isleny379.

 

Welcome to the Shopify Community.

 

To gather more context on the issue, could you provide information on the following:

 

  • Please share your store URL.
  • What theme are you using?
  • Have you recently installed any new apps?
  • Have there been any changes applied to your theme code?
  • Could you provide a video replicating the issue?
  • Are you able to replicate the issue using a different theme? For example, you can install a fresh theme from the Shopify Theme Store to try and replicate the issue.

 

I look forward to hearing back and working together to resolve the issue.

Victoria | Shopify 
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