Why does my checkout page redirect back to the cart?

Why does my checkout page redirect back to the cart?

isleny379
Visitor
1 0 0

Hi, i need some assistancce on my chechout page because i cant click on the checkout page and when i do it send me back to cart

Replies 2 (2)

Dan-From-Ryviu
Shopify Partner
10712 2117 2235

Hi @isleny379 

Could you share your store URL to check? 

- Helpful? Like and Accept solution! Or Support me: Buy Me Coffee ❤️
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

Victoria
Shopify Staff (Retired)
2398 162 288

Hi, @isleny379.

 

Welcome to the Shopify Community.

 

To gather more context on the issue, could you provide information on the following:

 

  • Please share your store URL.
  • What theme are you using?
  • Have you recently installed any new apps?
  • Have there been any changes applied to your theme code?
  • Could you provide a video replicating the issue?
  • Are you able to replicate the issue using a different theme? For example, you can install a fresh theme from the Shopify Theme Store to try and replicate the issue.

 

I look forward to hearing back and working together to resolve the issue.

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog