Why does my clothing business site reject correct bank details?

[DaintyDoll]

Hi, So I started my clothing business today and I tried putting my bank info in and it says the details aren’t right. I doubled checked them over 5 times and it’s still not working. Please help

[Ollie]

Hey @DaintyDoll.
 
Thanks for reaching out. 
 
I appreciate the context that you have shared with us as that is very helpful! Since I cannot authenticate you over the Community forums for the store in question due to the sensitive information that needs to be shared, I am unable to look into the specifics. In this case, it would be best to reach out to our live support for further assistance. 
 
You can get in touch with our live support by logging into your online store using the Contact Us page. This will allow us to securely verify you as the store owner.
 
Once you successfully login - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about situation. 
 
Let me know if you have any questions.