Why does my payment method cause an error on my business website?

[amitcohen10]

Hi, I’m having a problem with the payment methood In my buissnes, the problem is that I choose for example 2checkout and after I copied the two codes they ask me to my website it still don’t let anyone purchase and make an error , same problem with any company I tried in the payment methood please help ? 🙏🏻

[Blair]

Hi @amitcohen10,

Thank you for reaching out to the Community! I'm happy to provide some assistance with payment providers, to ensure this gets resolved. To confirm I'm fully understanding, you are currently using the third-party payment provider 2Checkout, correct? 

If so, I would encourage you to contact 2Checkout directly for support on this checkout issue. As the payment provider is considered to be Third-Party, their team would be able to investigate further and provide any additional assistance required. For ease, I've gone ahead and included a link to their Support Page!

Please let me know if you have any other concerns.