Why does my PayPal payment fail on my ecommerce website?

[Beloco]

I'm running through some problems when I'm trying to make a purchase on my website [www.beloco.eu]

So, here are some info which may help:

- I created my Shopify account 

- I purchased the basic Shopify plan 

- I created an business PayPal account and attached a card on it and confirmed the card owner (it costed me 1 USD)

- I attached my business PayPal account to Shopify

- I deactivated the password from the website (published it) so anyone can enter on it

So, I'm entering on the website from incognito, I add a product on my cart and then after I add the shipment details, I press the buton ~Pay with PayPal~.

A mini page popup for 2 seconds and then gets closed automatically and I get an error named:

There was an issue with PayPal. Try again or use a different payment method.

[Nia]

Hi, @Beloco!

Thank you for bringing this to our attention. Is this issue happening for more than 1 customer? Are you able to possibly try the same payment method on a different device and let me know if the issue still occurs please?

[Beloco]

Dear Nia,
thanks for quick response.
The same error occurs from different devices and different customers.

[Beloco]

We are from Croatia, the currency is the Croatian kuna. From 01.01. we change the currency to EUR, and we are obliged to declare prices twice for the whole next year [ HRK and EUR]

[Nia]

Hi, @Beloco!

Thanks for the clarification! PayPal is a third party gateway on our platform so they have there own support team. Have you contacted PayPal directly yet?