Why does my shipping label list the company name twice?

[AdaraRituals]

Hello, 

Where does the "from" address come from when printing shipping labels? My label currently lists our company name twice AND lists our fulfillment center address and not our company address. 

Thanks 

[Olivia]

Hi, @AdaraRituals!

Welcome to Shopify Community.

Thank you for reaching out and sharing your question. The origin address in the shipping label (found in the top-left hand corner) is taken from Settings > Location > location that the order was fulfilled from. Since your label is showing your fulfillment center address, I assume this is what you are experiencing. 

As for your company name, this is pulled from Settings > Store Details > Store Name field. While it's difficult to presume why your company name appears twice, it is likely due to the current set up and these two fields interacting.

If you're able to show me an example of what you see, along with the details in both fields described above I can definitely advise further. If you're uncomfortable sharing these business details publicly, please refrain from responding here. Instead, you can connect directly with our Support team for personalized assistance and advice on the matter. 

Please let me know if that helps.

Warm regards,