Why does my Shopify checkout only display America as a purchase option?

[khaled_pal]

welcome
I am facing a problem when the buyer fills in and fills in the data in order to purchase the product, only America appears. I hope to address the problem to put all countries of the world

[KetanKumar]

@khaled_pal 

oh sorry for that issue, checkout page customization allow only Shopify plus plan 

[Kimi]

Hi, @khaled_pal.

Just to make sure we're on the same page here, do you only see the United States as an option within the Country/Region dropdown on your store's checkout page? See below for an example of what this looks like.

 

You mentioned that you're wanting to offer shipping to other countries worldwide, have you set up shipping rates for your international destinations? If you have, you can navigate to Settings > Markets on your Shopify admin to check if you also have the relevant markets activated to allow customers from the corresponding countries and regions to checkout. If you see a market that should be active but hasn't yet been activated, you can click Manage > Activate, as seen below, for the market that you wish to activate. This should then also activate the region within the dropdown option on your checkout page. You can check this help guide for more information on this.

 

If a region you'd like to ship to hasn't been added as a market however, then click on the Add market button instead to create a new market specifically for that region.

Once the correct markets have been set up for your international shipping destinations, you can test your checkout again to see if the countries and regions will now show up within the dropdown list. Remember that you can also fully test your checkout by putting your payment provider on test mode, to make sure that the checkout process is operating smoothly and as intended. We have instructions here that you can check, if you need guidance on how to place a test order on your store. If you're using Shopify Payments on your store, follow the instructions listed here instead.

Apart from this, how are you getting on with your international selling strategy? If you're looking for more tips and tricks to help with optimizing cross-border selling, I highly recommend taking a closer look at our resources below:

• The ultimate guide to international ecommerce
• Expanding your store internationally with Shopify Markets
• Adding international domains to your store