Why hasn't Southern Grit delivered my order yet?

[SheriJo]

I have purchased 3 products from Southern Grit. My first order in August still has not been delivered. I contacted and was given excuse after excuse. I purchased a shacket and a one piece jumper. They have NOT responded to my inquiries. How can you represent a vendor that is this incompetent? They basically GRIFTED and committed fraud by taking my money and not honoring or refunding. 

[casey-customs]

Shopify doesn't represent any merchants who use it. Imagine all Shopify did was sell cash registers, would you still be mad at them if a merchant that uses their machines was dishonest? Or would you just be mad at the merchant?

Talk to your bank about this.