Why is 280 PKR getting deducted from my account without my consent?

Why is 280 PKR getting deducted from my account without my consent?

ahm3rhussain
Visitor
1 0 0

Dear

It is to bring into your knowledge that 280 PKR is deducting from my account by charging my debit card. It is also pertinent to mention here that i have never shopped from shopify. So please remove my accounts details or dont allow someone to use my debit card with out a authentication on my number which i can provide you on after you reply me on my personal email.

Reply 1 (1)

Shay
Shopify Staff (Retired)
3110 472 645

Hi @ahm3rhussain, thank you for sharing this information. I understand you saw some charges on your bank account that you believe were from Shopify. If you did not authorize these charges please report them as fraudulent to your bank and ask for them to issue you a new card. 

 

If your banking details are connected to any store on Shopify, taking these actions will flag that merchant account as well. 

Shay | Social Care @ Shopify 
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