I have an LLC ready to use on the store which means I also have an EIN. When I went in to set up up Shopify payments, I switched it to LLC. That's when it switched from prompting me to use my full SSN to only the last 4 digits. I was good with this but I had to leave fro something and when I came back and went through the same process, it prompted for the full SSN which I'm not ok with. Why did this happen? The only difference is that I set up a domain for the website.
To resolve this, I recommend reaching out to Shopify Support directly. They'll be able to access your account and provide you with specific guidance based on your situation. You can contact them through the Help Center via live chat.
Let me know if there's anything else I can assist you with!
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