Accepting credit cards, warehouses, and shipping and fulfilling orders
My "checkout" page has been set up, but when I am on my main page, click some items to add to cart and then when I click on the cart, the cart page only shows the total amount, no product summary and the "checkout" button doesn't work, it's not clickable.
How can I get this resolved?
Hi @jtromero
Have you made any customization's to the cart page at all? Or recently installed any apps? These are the first things to check and I recommend undoing any customization or app installation to test and see if that is the culprit.
Before doing any more work on your theme file, you should create a theme backup of the live theme as a recovery point. That way if you do try to manually remove any code or make any other changes, there is a copy you can fall back on.
Duplicating theme:
The duplicate theme appears on the Themes page. It is named Copy Of + the name of the theme that you duplicated.
We have additional steps for looking for broken code in your theme here: Theme Troubleshooting · Shopify Help Center and also the steps to "roll back" theme code changes to an earlier version here: Editing theme code · Shopify Help Center.
Feel free to also share a link to your online store for us to have a look at, we may be able to spot the issue without having to directly access the store theme file.
Shay | Social Care @ Shopify
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Hello @jtromero,
Please share:
- your store URL;
- page URL with the issue you mention;
- storefront password (if your store has one).
If the store is not online yet, please follow this quick tutorial to learn how to safely and temporarily share an offline/unpublished theme URL.
Kind regards,
Diego
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