Why is my checkout not working and showing a red box error?

[neil47]

I keep getting a red box telling me try again later

[Victor]

Hi @neil47,

Thank you for getting in touch. Is this for your own store or are you trying to make a purchase on another website? 

[neil47]

our own store

[Victor]

Hi @neil47,

Right, thank you. This error message can sometimes occur when frequent attempts to test the checkout have been made, and our system might be preventing you from completing a checkout as it suspects bot activity.

This is likely a local error, so please try accessing the checkout via a different browser or device to see if this makes a difference. If it does, it might be worth clearing your browser's cache.

Please let me know if this helps or if you are still experiencing this issue.