Why is my checkout page not working properly?

Youssef_wlidaty
Visitor
1 0 0

Hi,

I hope you're well.


We've had a lot of comments from our customers who say that there's a problem with the order and they can't place their orders.

We've just detected that the problem occurs when you click on the green button "Checkout" as you can see in the screenshot.

you'll also find the error message
 
Best regards
Reply 1 (1)

Summer
Shopify Staff
1332 319 228

Hey, @Youssef_wlidaty! Welcome to Shopify Community!

 

We'd love to help with the issue you're experiencing with your checkout. I see you mentioned sharing a screenshot in your post, however, it appears it wasn't attached. Could you please reshare the screenshot or provide the error message?

 

We'll be able to assist you further then. Thanks!

Summer | Social Care @ Shopify 
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