Why is my first sale payout still pending after a week?

[John920]

 

Ive been waiting for a week for my payout. I got my first sale and still not payout. I go on the app I click payouts then view transactions and it still says pending? Is there something wrong? Also. I didn’t know how to fulfill orders so I cancelled it and manually sent on to him using printify and i have paid already and it still says it needs fulfillment. How can i get rid of it