Why is my new store's payment on hold?

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Why is my new store's payment on hold?

Blingnyc
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please help me i started my shop today saying payments are on hold

Accepted Solution (1)

Olivia
Shopify Staff
1725 148 313

This is an accepted solution.

Hey, @Blingnyc.

Welcome to Shopify Community. My name is Olivia and I work here.

Thanks for your post. Based on the description of the issue you have described I would recommend contacting our 24/7 Support team directly for 1:1 support. Since this is the best path forward in this situation I've locked this topic, and marked this as the solution for the benefit of others.

Warm regards,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Olivia
Shopify Staff
1725 148 313

This is an accepted solution.

Hey, @Blingnyc.

Welcome to Shopify Community. My name is Olivia and I work here.

Thanks for your post. Based on the description of the issue you have described I would recommend contacting our 24/7 Support team directly for 1:1 support. Since this is the best path forward in this situation I've locked this topic, and marked this as the solution for the benefit of others.

Warm regards,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog