Why is my payment gateway not working?

Why is my payment gateway not working?

Luka912
Visitor
2 0 0
 

 

Hello, has anyone encountered the fact that no payment gateway wants to work for me? nobody seems to want to recognize my business account, I only have paypal, which is automatically approved (basically) and I don't know how to use any videos on fix gateway, they are not related to that

Replies 4 (4)

Emily
Shopify Staff
1457 105 200

Hi, @Luka912.

 

Thank you for reaching out. I am sorry your having issues with the payment gateways.

 

Do you mind providing more information on what payment gateways you are referring to that dont want to recognize your business acount? Once I have a bit more information, I can dig deeper into this for you and provide you with the best information. 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon,  

 

 

Emily | Social Care @ Shopify 
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Luka912
Visitor
2 0 0

hello, thank you for the early response, i sell christmas decorations for apartments and houses , and i also tried 2checkout,skrill, airwallex, and revolut, ( but they had very high requirements , which i have not seen from anyone on the internet or in the videos that they would need. thank you for your time 

Emily
Shopify Staff
1457 105 200

Hi, @Luka912.

 

Thank you for your reply and providing that information! Christmas decor is a great business and it is right in the midst of busy season. 

 

Can you elaborate on what you mean by high requirements? What country are you located in, have you looked into Shopify Payments

 

Look forward to hearing from you,

Emily | Social Care @ Shopify 
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JP44
New Member
10 0 0

Hi Luka, 

 

maybe you can find some help on these pages for a payment gateway that has reasonable requirements:

 

https://payprocc.com/insights-on-kyc-process-for-high-risk-merchants-with-payment-service-providers/