Accepting credit cards, warehouses, and shipping and fulfilling orders
I have been contacting Support for the last 2 WEEKS to get an estimate on when they will remove the "HOLD" they put on Shopify Payments payout. This hold got put right after I activated Shopify Payments so I did not even have a chance to open my store. This is taking so long and it just makes me feel I am completely wasting my time by building my store in this platform.
I need to know how long Shopify will take to review this arbitrary hold they put on my account....I have been patient but this just feels as the company does not care about paying customers. Support keeps telling me to open the store and take credit card payments as this will not affect the customer experience...hmm how about the business owner experience? I am creating a business not a website to feed more money into Shopify pockets. I have also been told that support is crazy busy and queues for review are long....well sound like the company is under staffed.
Just today I tried GoDaddy to test how quick I could deploy a site and I signed up for their GoDaddy payment...within 3 hours I was all setup, APPROVED AND READY TO TAKE PAYMENTS. It just does not make sense that Shopify would put a hold and not take care of the review properly....you know people put work, time and money into the stores it is just plain disrespectful what Shopify is doing.
Can someone get me a real estimate on how long more I need to wait for this arbitrary review?
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