Why is my Payoneer payment method failing on Shopify?

beautycalm23
Visitor
3 0 0

hello. I have some problem with the payment method. I have a payoneer account but when i add it to my shopify account, it doesn't work. Stripe and Shopify payments are not avaiable here. 2checkout didn't work either. I used some many methods but nothing works! Please someone tell me how to link payoneer to shopify. 

Also, if it works, do the customer need to have a payoneer or can they just pay me without it ?

Replies 5 (5)

Imogen
Shopify Staff
1665 193 288

Hey there, @beautycalm23. Thank you for taking the time to reach out to the Shopify Community with your questions around Payoneer. It's good to meet you!

 

I have one question here so we can best support you with your questions here:

 

  • Do you let us know where you're operating your business from? You mentioned that Shopify Payments isn't available in your region, so if you share your region with us, we can find some options for payment gateways for you!

 

Based on the information you've shared, you're planning on using Payoneer as a payment gateway in your store. There is a chance that it's not a supported gateway for you, but this depends on where you're from. I also recommend that you reach out to Payoneer about specific questions, just if customers require Payoneer in order to pay for their purchases. The reason why I suggest this is because Payoneer is a third party gateway, so our support scope is a bit limited regarding specifics with how they work. You should take some time to connect with them with your specific questions. I have a link to what appears to be their support page for you here.

 

I'll keep my eyes peeled for your reply!

Imogen | Social Care @ Shopify 
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beautycalm23
Visitor
3 0 0

thank you for responding back. I live in Kuwait. I already mentioned it on my shopify account.  Can u please tell me what payment methods work in Kuwait? 

Husseinchartoun
Tourist
4 0 2

Hi,

so i live in kuwait too and it seems am having the same problem , if you already fixed it i would highly apprecuate your feedback 

Imogen
Shopify Staff
1665 193 288

Hi there, @Husseinchartoun and @beautycalm23. My apologies on the delayed response here. It's nice to being following up with you folks!

 

We have a list of supported payment gateways that you can use in Kuwait here. As these are all third party payment gateways, and not Shopify Payments, our support scope may be a bit limited on their functionality. What we suggest is that you do some independent research on these gateways to find one you'd like to use, and then you can integrate it with your store via your 'Settings > Payment' section.

 

Please, follow up with me here if you run into any issues!

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Husseinchartoun
Tourist
4 0 2

Hi,

so i live in kuwait too and it seems am having the same problem , if you already fixed it i would highly apprecuate your feedback