Why is my payout delayed after successful order fulfillment?

DogNCatCare
Visitor
1 0 0

I have fulfilled my last order on 26th October. It was delivered successfully. But my payout is not updated yet. And also I haven't received any email for requesting any details

Reply 1 (1)

Victoria
Shopify Staff
2156 150 253

Hi, @DogNCatCare.

 

Welcome to the Shopify Community!

 

I understand you fulfilled an order on October 26th however, you mentioned that your payout is delayed and you haven't received email correspondence from Shopify.

 

Payout delays can be due to bank holidays, weekends, failed transfers, or insufficient funds for a return. On October 26th, some Swedish Krona (SEK) payouts scheduled for October 26, 2023 were delayed. The issue has since been resolved, and the delayed payouts were expected to land on October 27, 2023.

 

Additionally, it takes time for a payout to appear in your bank account, as this can vary depending on your region. Different banking systems and processes across regions can introduce delays in the transfer of funds. 

 

If the issue is not related to those mentioned above, I recommend getting in touch with our team via the Shopify Help Center. Once your account is safely authenticated through the Help Center, our team will be able to take a look at your account and payouts to advise further. If you need help navigating the Help Center, please feel free to share your questions here.

Victoria | Shopify 
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