Why is my payout setup failing even with correct bank information?

[JustinRABID]

I tried setting up my payout and the transaction failed telling me to update my bank information so I tried again with the correct routing number and it came back with “to change your bank account, do the following changes: unable to update your account at this time. Please try again later” and it just keeps saying that 

[Daniel]

Hi there, @JustinRABID! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your inquiry, please try the following to resolve this matter: 

• clear cache and cookies
• try a different browser/device
• ensure you are entering the correct bank information
• if the steps above do not resolve the issue, please reach out to our live support team so they can dig deeper and open up back end information to see where the error is happening. 

Let me know how this works out for you.