Why is my shipping cost higher for Canadian hoodie orders under €50?

[cargallery]

   I sell hoodies for €50 and I have put in my conditions that shipping costs for Canada are €11,88 if the price is below 60 and if above €17.98. However if someone from Canada actually orders they have to pay $27.03 which is €17.98, even if the hoodie is below €50. How can I fix this? 

[DavidNZSSI]

Hey Cargallery, a couple of paths you might want to explore:

• Go to your Shopify admin dashboard.
• Click on "Settings" and then "Shipping and delivery".
• Look for the shipping zone that includes Canada. Click on it to see the details.
• Ensure you have two separate rates defined for orders below €60 and for orders above €60. Check the conditions set for each rate to make sure they correctly reflect your shipping policy.

There's' also your currency conversion settings:

• Since you mentioned prices in both euros (€) and Canadian dollars ($), ensure that your currency conversion settings are correctly set up. This might be affecting how shipping costs are calculated and displayed.
• Shopify automatically converts your prices to the customer's local currency based on the day's exchange rates. If the conversion rates fluctuate significantly, consider setting a slight buffer in your shipping rates to account for these changes, or use a currency conversion app for more stability.

[Mirdas]

Possible solutions:
1. Please ensure that you are looking at the correct Shipping Profile and Shipping Rules, especially if you have configured multiple profiles.
2. Ensure that you are configuring the rules based on the store's currency; otherwise, currency conversion could be causing this issue.
3. Contact Shopify Support.