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Why is my theme purchase payment being declined?

Why is my theme purchase payment being declined?

TheAttic
Shopify Partner
2 0 4

Good evening,

Whenever I try to but the new theme for my shopify webshop I get the notification 'processor-declined'.
Does anyone know why the payment is not coming through and where this payment gets charged? Trying to figure out how to buy this theme...

Thanks in advance!

Schermafbeelding 2022-10-16 om 22.54.42.png

Replies 5 (5)

Alb2227777
Visitor
1 0 2

I am having the same problem with the same theme. I have contacted them. Did you find out? 

TheAttic
Shopify Partner
2 0 4

Nope, still not able to buy the theme.

EternalLS
Visitor
1 0 1

I have the same problem as well, anybody knows why?

 

lillemoon
Visitor
1 0 0

I've the same problem. Anyone knows how to solve this issue?

 

Mansas
Tourist
9 0 3

Hello I have the same problem. Did you find a solution ?