Re: Shipping price error

Solved

Why is my weight-based shipping price not displaying correctly?

ASHMITA1
Shopify Partner
2 0 0

I have set the shipping price per weight. Eg. $ 1.18 for 0 kg to 0.07 kg. I have set the product weight as 0.054 kg. But still the shipping price is starting at 3.90 dollars for a single piece, which I have set for 0.141 to 0.3kg . The upper two rates aren’t working/ showing up.E92C0833-0E1A-4C0A-9446-BBE94A68DAA4.jpeg

 

 

Accepted Solution (1)

Mirdas
Shopify Partner
504 52 86

This is an accepted solution.

Hello @ASHMITA1 ,

 

In an ideal scenario, it should function as you anticipate.

 

One potential explanation could be that you may have configured a package weight, which is contributing to the overall order weight. I recommend reviewing the Settings, specifically the Shipping & Delivery section, and check under the Saved Packages category.

Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping

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Replies 2 (2)

Mirdas
Shopify Partner
504 52 86

This is an accepted solution.

Hello @ASHMITA1 ,

 

In an ideal scenario, it should function as you anticipate.

 

One potential explanation could be that you may have configured a package weight, which is contributing to the overall order weight. I recommend reviewing the Settings, specifically the Shipping & Delivery section, and check under the Saved Packages category.

Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
ASHMITA1
Shopify Partner
2 0 0

thanks !! that was the problem. now it is functioning correctly after editing.