Why is Paypal Payflow Pro preventing purchases in my store?

Why is Paypal Payflow Pro preventing purchases in my store?

Jihad_hawchar1
Visitor
1 0 0

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Hello, no one can buy in my store knowing that I use Paypal payflow pro. What is the reason? I hope to respond as soon as possible please. Thank you.

Reply 1 (1)

Nia
Shopify Staff (Retired)
537 38 83

Hi, @!

 

Have you reached out to PayPal directly yet? I would definitely recommend reaching out to PayPal as a first step due to this being a third-party gateway so PayPal have their own support team who can help with this!

Nia | Social Care @ Shopify 
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