Why is Shopify Payments not an option for my US store?

Shopify Partner
21 0 4

I am setting up payment for my store and Shopify payments is not listed as an option? I am in the United States?

Please help me know what the deal is. 


Replies 3 (3)

Shopify Staff
9 2 0

Hey there!


I'd be happy to help you with this. Can you let me know currently what payment method is active on your store if any? You can find this in Settings > Payments.


I look forward to your reply.


To learn more visit the Shopify Help Center or the Community Blog.

Shopify Partner
601 108 121

Hello @darkthrone 
There could be a few reasons why this is happening

  1. Shopify plan limitations: Some Shopify plans have limitations on the availability of Shopify Payments. For example, the "Lite" plan does not include Shopify Payments. Make sure you are on a plan that supports Shopify Payments, such as the "Basic Shopify" or higher.

  2. Unsupported business type: Shopify Payments may not be available for certain business types or industries. Ensure that your business aligns with Shopify Payments' terms and conditions. If your business falls into a prohibited category, you'll need to explore alternative payment gateway options.

More Information you can find here: https://help.shopify.com/en/manual/payments/shopify-payments

If you found this response helpful, please do like and accept the solution. Thanks!
Need support with Customizing your Shopify store?
Feel free to contact me at info@huptechweb.com or Visit our website Huptech Web.
Instant Shortcode Builder: Integrate customizable UI features anywhere in your store - No coding knowledge required
Shopify Partner
21 0 4

Neither of these apply. We sell kitchen equipment and have a basic plan.