Accepting credit cards, warehouses, and shipping and fulfilling orders
We noticed a Error / Hick-Up in the new 1 page checkout.
In 'abandoned cart' that was registrated by Shopify we noticed below API errors.
When we were trying to make a test order ourselves, we noticed that after confirming the order, we come on a new page to confirm the payment (that is not a 1 page checkout then, right?), but when we click on 'pay now', we get redirected back to the previous order page... Then ReChapta is activated, need to confirm human, then
need to solve 2 puzzles and then confirm again. Only then the payment accepts and continues...
Can you please check and solve this? Because this is not a 1 page checkout, but more like 3 pages + solving 2 puzzles. We can imagine customers are aborting the checkout like this.
Kan een betaling van € 34,99 EUR niet verwerken op iDEAL.
20:44
PaymentServiceApi::PaymentServiceApiError
Kan een betaling van € 34,99 EUR niet verwerken op iDEAL.
20:44
PaymentServiceApi::PaymentServiceApiError
Kan een betaling van € 34,99 EUR niet verwerken op iDEAL.
20:43
PaymentServiceApi::PaymentServiceApiError
Kan een betaling van € 34,99 EUR niet verwerken op iDEAL.
20:42
PaymentServiceApi::PaymentServiceApiError
We didn't receive a reply, but we just check it and it looks like it's now fixed. Can someone of the Support team confirm the same?
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