Why isn't Google Pay showing up on my payment gateway options?

Why isn't Google Pay showing up on my payment gateway options?

pluscraftstore
Visitor
1 0 1

Hi, I have added STRIPE Payment Provider for my Shopify Store. All the related PAYMENT GATEWAY like VISA, MASTERCARD, APPLE PAY and AMERICAN EXPRESS are showing. But I also have enabled GOOGLE PAY option on my STRIPE PAYMENT option on STRIPE DASHBOARD. But this GATEWAY (GOOGLE PAY) is not showing during the checkout process. I have contacted to the STRIPE Customer Support but they told me to Contact SHOPIFY Support.

 

I have tried to reach out the customer support of SHOPIFY but failed. So I'm here.

 

Please help

Replies 7 (7)

Victoria
Shopify Staff
2398 162 288

Hi, @pluscraftstore.

 

Welcome to the Shopify Community.

 

Are you able to advise if Stripe shared any steps or workaround with you to help integrate Google Pay? 

 

To confirm, have you followed Stripe's documentation to enable Google Pay? If you have questions during the setup process, I recommend contacting Stripe Support as they will be able to assist you with integrating this. 

 

Here are the links to the resources mentioned in the documentation above:

 

Thanks!

Victoria | Shopify 
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SepehrV
Tourist
3 0 1

Hello, we share a common concern. Numerous stores, including ours, necessitate additional payment options. While we have successfully enabled Google Pay and expanded payment methods on Stripe, Shopify restricts us to only four available options. Despite investigating the Shopify help centre and observing numerous complaints from other stores, we have not found a definitive solution from Shopify. Additionally, we contacted the Stripe help centre, and they confirmed the activation of Google Pay and EPS for us.

nenoriu
Visitor
1 0 0

I face the same. Google Pay not available even though it's enabled in stripe

GamesBay
Visitor
2 0 0

Hello, we're facing the same issue. How did you manage to activate google pay?

Thanks

EagleHunted
Pathfinder
88 0 8

Hey @SepehrV  How did you manage to upload the requested file by stripe to activate Google and Apple Pay, it gives me an error message it gives me an error message if i didn't verify my domain ownership in shopify

 

 

 

stripe-apple-pay.png

Dmytro5
Shopify Partner
1 0 0

I have the same problem, Shopify support is shrugging their shoulders

GamesBay
Visitor
2 0 0

Hello, we're facing the same issue. How did you manage to activate google pay?

Thanks