Why isn't mobile checkout available in my online store?

[MMichaelMarinov]

Hello,

I have a problem with the checkout. I have a store and i have ads because of them i have a big trafik to my store but no one is purchasing. Today i decide to try to see why ? When i try to pay from mobile it says " Checkout isn't avaliable in preview. Return to the store preview or contact to the store owner." I'am on a monthly plan and i don't know how to fix this. Please someone to help because i'am very worried. From a computer there is not a problem, but from a phone impossible.

[Emily · Accepted solution]

Hi, @MMichaelMarinov.

Thank you for that information and for sharing that information. 

I tested your checkout on my end, and it works great. I did not receive any errors when trying to checkout. Have you tried checking out on a different browser or device? 

Please let me know if you still receive this error or have further questions. I would love to learn more about your business. What types of products do you sell?

Talk soon,