Accepting credit cards, warehouses, and shipping and fulfilling orders
Right now I have a BOGO 50% off sale.
There are 4 items in the cart
Item 1
Item 2
Item 3
Item 4
User adds all items and the next scenarios happen:
Item 1
Item 2
Item 3
Item 4
Why is the discount not matched to the best rate, like below?
Item 1
Item 2
Item 3
Item 4
Can someone explain why in order to get the best price, my customer has to make 2 different orders for the price to show like this?
Hi @emailchelsea I guess you have used the default Shopify BOGO to offer this functioanlity. This means Buy 1 Get 1 @ 50% off. Thats why its working in this manner where as you are looking for an offer of Buy 1 and Get remaning at 50% off, which is not possible using the default BOGO feature.
You can try using the Discont Dpeot app for this feature which offer Buy 1 Get remaning at 50% off.
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