Why isn't my company address verification registering?

[Husdjurshemmet]

Hello, its says adress verification for you store but i have sent in 4 different types of dokuments but i dont know why its not registered

[Ollie · Accepted solution]

Hey @Husdjurshemmet.

Thanks for reaching out.

I appreciate that context that you have shared with us as that is very helpful! Since we cannot authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to look into the specifics. In this case, it would be best to reach out to our live support for an update.

You can get in touch with our live support by logging into your online store using the Contact Us page. This will allow us to securely verify you as the store owner.

Once you successfully login - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the situation.

Let me know if you have any questions.