Re: Didn't receive domains refund

Why isn't my domain refund showing in my bank account?

shayanalih
New Member
4 0 0

Yesterday i buy a domain but i didn't get  it so i contact support now it shows fully refunded but i didn't get my refund on my bank account yet 

Reply 1 (1)

Andrew
Shopify Staff (Retired)
1746 173 326

Hi @shayanalih

As I understand it, you're waiting on a refund that has not arrived in your bank account yet. This may be because bank processing times vary from bank to bank. That's why we would normally say a refund may take anywhere between 3 to 5 working days.

While you wait on that refund, how are you finding the process of building your store? And what kind of business are you starting?

To learn more visit the Shopify Help Center or the Community Blog.