Why isn't my PayPal express checkout payment showing up?

[Charles2017]

I have a customer that paid. For A while it was saying waiting for PayPal express checkout at least 5 days. So I then proceeded to capture payment, now its saying paid but I still haven't received the payment in my PayPal account.

Any Help would be Great! Thanks

[Daniel]

Hi there, @Charles2017! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your inquiry, we usually advise merchants to wait a couple of business days to see transactions reflected on their PayPal accounts. I have also attached this document from the PayPal help center to provide you with more information regarding funds and why it may not be available to you currently. 

If the issue still persists, I look forward to hearing more from you about this matter so we can see how best to assist moving forward.