Congrats on getting a sale! I hope you have a solid marketing strategy in place to help ensure those orders keep coming. If you run out of ideas for strategies, feel free to take note of the ones shared inthis blog post.
Now, let's talk about your payout. It's possible you're not seeing this payout in your admin as the customer didn't useShopify Paymentsto pay for their order. To confirm this is the case, please head over to yourorder timelineand click the payment event to find out what payment gateway was used. Here's an example of what the payment event looks like:
Click the payment event to expand the details and take note of the gateway listed there.
If it's not Shopify Payments, the payout will not appear in your admin. This will appear in your account with the third-party payment gateway so you may access it or contact their support team to view the payout.
If the gateway used was Shopify Payments and the payout doesn't appear inSettings > Payments > Shopify Payments > View payouts, please visithttps://bit.ly/3cJkx8Vand log in to your account to create a support request so we can investigate. Thanks!
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