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Why isn't my store set up to receive orders even after setting up a payment method?

Malachi3
Tourist
3 0 1

Hi guys. I have a question about checkouts. On my store when i try to checkout it takes me to a page which says this store isn't set up to receive orders yet, i have set up a payment method, does anyone know why this is happening, Thanks

Accepted Solution (1)

Elias
Shopify Staff
2961 289 513

This is an accepted solution.

Hi, @Malachi3.

 

Thank you for reaching out and posting this question. 

 

If your store is not set up to receive orders, then it's possible that your store is still on trial and the checkout has not been enabled yet. In order to have an active checkout, your store will need to be subscribed to one of our monthly plans. Did you get a chance to review the Shopify pricing and decide on a suitable plan to move forward with?

 

Once you've selected a plan for your store, the checkout will become active and you will not lose any of the remaining trial time. Since you're a new member of our Shopify Community, then I'd love to hear more about your business and share some resources to help you get started. What types of products are you looking to sell? Do you have a marketing plan prepared for your store?

 

Elias | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 4 (4)

Elias
Shopify Staff
2961 289 513

This is an accepted solution.

Hi, @Malachi3.

 

Thank you for reaching out and posting this question. 

 

If your store is not set up to receive orders, then it's possible that your store is still on trial and the checkout has not been enabled yet. In order to have an active checkout, your store will need to be subscribed to one of our monthly plans. Did you get a chance to review the Shopify pricing and decide on a suitable plan to move forward with?

 

Once you've selected a plan for your store, the checkout will become active and you will not lose any of the remaining trial time. Since you're a new member of our Shopify Community, then I'd love to hear more about your business and share some resources to help you get started. What types of products are you looking to sell? Do you have a marketing plan prepared for your store?

 

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Malachi3
Tourist
3 0 1

Hi i am selling socks, and no i don't have a marketing plan but i need one. Thank you for telling me! will checkout the shopify plans

 

Elias
Shopify Staff
2961 289 513

Hi, @Malachi3.

 

Thanks for following up!

 

I'm delighted to hear that the checkout issue has been resolved, I'd definitely encourage taking a look at the marketing guide to build a marketing plan for your store. I've also found a blog as well as a success story from merchants in the same industry, and their articles may provide some tips for your business. Feel free to check out the following resources:

 

If you have any other questions, then don't hesitate to let me know!

 

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Malachi3
Tourist
3 0 1

Thank you so much it worked