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Why isn't Paystack showing up in my payment providers on Shopify?

Melissa48
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Hi I recently opened a paystack account but when I go to shopify and search it inside the payment providers section it does not show up can someone help? 

Accepted Solution (1)

Imogen
Shopify Staff
1726 199 302

This is an accepted solution.

Hi there, @Melissa48. Thanks for taking the time to reach out to the Shopify Community with your question around your third party payment gateway. My name is Imogen. It's nice to meet you!

 

A potential reason why you're not seeing 'PayStack' as an available third party payment gateway is because you may not be in a region where PayStack is a supported gateway. You can go to this link and enter in your country in the 'country' bar to see if PayStack is supported in your region on Shopify.

 

If PayStack does appear when you enter in your country information, but you're still not seeing it within your admin as an option, then please reach out to our Authenticated Support Team so they can assist you with this matter.

Imogen | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Imogen
Shopify Staff
1726 199 302

This is an accepted solution.

Hi there, @Melissa48. Thanks for taking the time to reach out to the Shopify Community with your question around your third party payment gateway. My name is Imogen. It's nice to meet you!

 

A potential reason why you're not seeing 'PayStack' as an available third party payment gateway is because you may not be in a region where PayStack is a supported gateway. You can go to this link and enter in your country in the 'country' bar to see if PayStack is supported in your region on Shopify.

 

If PayStack does appear when you enter in your country information, but you're still not seeing it within your admin as an option, then please reach out to our Authenticated Support Team so they can assist you with this matter.

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog