Why isn't Paystack showing up in my payment providers on Shopify?

[Melissa48]

Hi I recently opened a paystack account but when I go to shopify and search it inside the payment providers section it does not show up can someone help? 

[Imogen · Accepted solution]

Hi there, @Melissa48. Thanks for taking the time to reach out to the Shopify Community with your question around your third party payment gateway. My name is Imogen. It's nice to meet you!

A potential reason why you're not seeing 'PayStack' as an available third party payment gateway is because you may not be in a region where PayStack is a supported gateway. You can go to this link and enter in your country in the 'country' bar to see if PayStack is supported in your region on Shopify.

If PayStack does appear when you enter in your country information, but you're still not seeing it within your admin as an option, then please reach out to our Authenticated Support Team so they can assist you with this matter.