Why isn't Shopify charging shipping for customers outside GTA?

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I have set free shipping when reached $50 purchase within GTA, but when customers outside GTA ( Greater Toronto Area) made purchase, shopify is not charing shipping. I wonder what why. Thanks!

Reply 1 (1)

Shopify Partner
435 44 73

Please ensure that you have configured Free shipping rates under the Shipping zone designated for GTA. If not, the Free shipping condition will be applicable everywhere.

Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping