Why my client can't deliver it's order to it's house?

[SealDez]

Hello!

I just recieved some orders and some weren't able to checkout because they couldn't deliver to their house!

I have a picture as well!

Any help is welcome!

[SealDez]

I found that out something. When I add to cart one item there is no problem at all. But when I add two, it cant be shipped!

Maybe it can help someone as well! 

But yet I havent found a solution to that problem!

[SealDez · Accepted solution]

I found the solution!

My problem was that I did not have the "Shop Location" enabled on my General Shipping Profile (Settings--> Shipping And Delivery--> General Shipping Rates--> Manage--> Shop Location). Once I enabled this, I was able to checkout with multiple products.