Why store not available nor receive product!!!

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Hello !  The past 3 weeks I am noticing that every store I run gets disabled the day after. No one from the support team ever explains me why this happens. I have read the terms. How do I get my money back!!!!!! 

Reply 1 (1)

Shopify Staff
1853 253 223

Hi @ChurCh919,


Thank you for reaching out to the Community. I'm sorry to hear about this decision and would be happy to provide guidance on how to proceed. To gather a bit more information, have you received any correspondence from our support team? 


As we wouldn't have access to any account-specific details here through the Community, I'd encourage you to follow up with us directly. This will allow our support team to provide insight into this decision and how to proceed. 


Please let me know if you have any other questions. Take care. 

Blair | Shopify 
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