Why was an extra 23 rupees deducted after my subscription purchase?

Why was an extra 23 rupees deducted after my subscription purchase?

Sanjay9
Visitor
1 0 0

After buying 1 month subscription additional 23 rupees deducted from my account.

Reply 1 (1)

Erin
Shopify Staff (Retired)
1116 138 180

Hi, @Sanjay9. I'm happy to help you out with this! To clarify, do you mean that you paid for your subscription and then noticed another 23 rupees deducted from your account that same month? Do you happen to have any other stores created with Shopify?

 

I'm not able to see your billing information here over the Shopify Community, but if you speak with our support team through the Help Center here we can review your billing with you in more detail. You can also review your billing in your Shopify admin to find more information about this charge. This guide can help you review your current and past bills, and this guide can help explain the charges you may see on these bills. 

 

Please let me know if you have any questions!

Erin | Shopify 
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